Associated News Bureau

Ladakh Police Holds UT-Level Workshop to Strengthen Bank Coordination in Cybercrime Response

Leh, September 21, 2026: Ladakh Police organised a Union Territory-level training-cum-workshop for banks and financial institutions at the Conference Hall of Police Headquarters, Ladakh, to strengthen institutional coordination and enhance the response to cybercrime-related financial frauds. The workshop was organised in continuation of efforts to establish closer coordination between the police and banking sector. The programme followed a recent interaction between Ladakh Police and representatives of various banks, during which bank officials sought dedicated training on mechanisms and portals used for handling cybercrime-related financial fraud cases. More than 40 bank officials participated physically at Police Headquarters, Leh, representing different banks operating across the Union Territory. To facilitate wider participation, the workshop was also connected through videoconferencing with district police conference facilities. Bank officials from Kargil, Drass, Zanskar and Nubra participated from their respective District Police Headquarters. Director General of Police, Ladakh, Shri Anand Jain, IPS, addressed the participants and emphasised the importance of sustained coordination between Ladakh Police and the banking sector in combating cybercrime. He stressed that effective Police–Bank coordination is essential for timely intervention, prompt response and improved outcomes in cybercrime cases. The DGP also highlighted the importance of robust Know Your Customer (KYC) procedures, particularly while opening new bank accounts, to prevent their misuse as mule accounts for receiving, layering and transferring proceeds of cybercrime. He called for continued vigilance by banks and closer coordination with police authorities whenever suspicious transactions, accounts or activities are detected. During the workshop, the SP, IT, PHQ delivered a presentation on the National Cyber Crime Reporting Portal and various mechanisms under the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS), including the Money Restoration Module (MRM) and Grievance Redressal Mechanism (GRM). The participants were also briefed on their current status and operational aspects in Ladakh. The main technical session was conducted by Akhilesh Gaur, Deputy Director, Indian Cybercrime Coordination Centre (I4C), Ministry of Home Affairs, who provided detailed guidance on the three key mechanisms and portals. A practical demonstration was also conducted to familiarise bank officials with the operational workflow and their role in facilitating timely action on cybercrime complaints, particularly those involving MRM and GRM. An interactive question-and-answer session followed, during which representatives of participating banks raised operational and procedural issues related to cybercrime complaints, portal usage, coordination with police authorities, financial fraud response and restoration processes. The queries were addressed by resource persons from I4C and the Cyber Team of Ladakh Police. The workshop concluded with an emphasis on maintaining prompt, structured and continuous coordination between Ladakh Police and banks operating in the Union Territory. Bank officials were encouraged to maintain effective liaison with the concerned police authorities and extend timely cooperation in cybercrime investigations and financial fraud cases. ANB